Session C3
| Session C3 | |
| Working Title | Self-services in daily living |
| Date: | 27/09/2011 |
| Time: | 14.30 – 16.00 |
| Chair: | Claus F. Nielsen, DELTA, Denmark |
| Speakers: | Felip Miralles, Barcelona Digital Technology Centre, Spain Inmaculada Luengo, HI-Iberia Ingeniería y Proyectos, Spain Julie Doyle, CASALA, Dundalk Institute of Technology, Ireland Ilse Bierhoff, Stichting Smart Homes, The Netherlands Emanuela Merelli, University of Camerino, Italy |
| Room: | Caravaggio |
| Session Content | |
Rationale
The main goal of the session ‘Self-services in daily living’ is to enable support and its customization to meet individual needs for the whole service chain comprising different providers, channels, methods and market segments. This session focuses on the integration of new ICT-based solutions available from existing service providers, channels or market segments that can be adapted to meet the seniors’ needs. A very important aspect here is the ease of use of services. There is also an urgent need that services have to be made easily accessible by the elderly. The session will present the work of five most relevant active projects for this specific topic by brief presentations (15 min each). The remaining 15 minutes are reserved for discussion between the audience and the speakers. Questions for this session toanswer are:
| |