Workshop 3

Towards an eco-system approach for ageing well in a digital Europe

Theme 2
Tuesday 24 September 9:00-10:30
Room: Nortvegia

Following a first workshop at the 2018 AAL Forum in Bilbao about future European collaboration on supporting ‘ageing well in a digital Europe’ a follow-up with AAL stakeholders is planned during the 2019 Forum in Aarhus.

While there are increasing number of technical solutions available in the growing ageing market coupled with a slow shift of consciousness about the opportunities of ageing, there are still numerous challenges to tackle. To provide digital-based solutions suitable for everyday use, deeper and broader forms of cooperation between the different actors will be required. There is no magic cooperation formula yet for business, research and policy-makers to work together with civil society and the concerned citizens (older people and the people supporting them like family, friends, neighbourhood or professional carers). Yet without it, the shift of mindsets, the development of widened consciousness about demographic change and the required accompanying systems, processes and roles will remain unachieved.

AAL’s current work on preparing a future European partnership programme aims to introduce an ecosystem learning, development & cooperation approach for ageing well in an increasingly digital world. This eco-system innovation approach will be based on a deep sensing of the most critical issues emerging from AAL stakeholders, in order to be able to prototype future service offerings to be tested and upscaled. Achieving tangible impact for European citizens is the key driver for this bottom-up innovation process.


The move towards an eco-system approach for ageing well at European level requires the development of a prototypical process, in order to mobilize concerned people/civil society, make them participate and provide them with co-ownership of specific and jointly developed solutions.

Concrete, well-defined ageing challenge & opportunity missions, such as the everyday use of digital based solutions for supporting the work of informal carers for example, will form the basis for such a targeted co-creation prototype.

  • As a first operational goal, this workshop aims to come up with first building blocks for such a co-creative prototype. Three to four concrete user cases from concerned citizens or existing ageing networks (home, community, care and work environment) will be brought up, discussed and further developed. This will help to think of describing the required, targeted service offerings. The use of specific personal/local experience and knowledge in the workshop will be vital to overcome silo-thinking and to foster the exchange between the concerned likely future eco-system partners.
  • The second and most important goal is to mobilise the participants of the workshop to take further action and continue this prototype development process. AAL is ready to actively support this eco-system approach process with its available instruments, such as the support actions for further workshop and prototype process development and the call instruments for proof of concept testing and service prototype development.

Session Chair:

Julie Arts (Presencing Institute, MIT)

Session Coordinator:

Klaus Niederländer (AAL Programme)